Will purchases through Backerkit count towards the Stretch Goals?
Currently, purchases made through Backerkit will not count towards the Stretch Goals. If there should be a change, an update will be posted on the Kickstarter project page.
Last updated: September 07, 2017 20:11
Will I need a Steam account to play the physical disc version?
Yes, a Steam account will be necessary to play the physical disc version.
Last updated: September 07, 2017 20:09
Is the game available for other platforms besides PC on Steam?
The PC port on Steam is the only available version.
Last updated: September 07, 2017 20:06
How can I notify you that my pledge increase is directed to add-ons directed I want to receive?
We will ask you to clarify your pledge amount and add-on rewards in the survey.
Last updated: September 06, 2017 01:04
Can I receive more than one add-on reward, if I increase my pledge to cover multiple of them?
Yes! You can increase your add-on pledge according to the prices of any additional add-on rewards you want.
Last updated: August 01, 2017 02:46
For the add-on rewards, if I pledge an add-on, will that increase my reward tier?
No, your add-on will not increase your reward tier.
Last updated: August 01, 2017 02:46
Will an alternative net code like GGPO be employed?
This main goal of this project is for this latest version port and the addition of new characters. Upon that, for the following reasons there are no planned changes to the online environment.
Currently, we are scheduling to base the net code on Arcana Heart 3 LOVE MAX!!!!! which is already available on Steam. To change the net code at this point would put us in a situation where we would need to remodel not only the match environment, but the entire network environment as well. This would cost an exorbitant amount both in terms of money and time. There is also the worrisome possibility that if another net code was employed, play records would all reset. Considering also Arcana Heart’s game play (heavy on combos upon hit detection), we have decided that GGPO is not suited to this style of play.
Having fully considered the scenario, these along with other factors have led us to the conclusion that the risk would be too high to employ a different net node, GGPO or otherwise.
We are well aware that optimized online play is of vital importance, and will continue researching GGPO and other strategies so players the world over can have a pleasant match experience.
Last updated: July 26, 2017 01:29
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my pledge will be shipped, charged or locked down?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.